HR Manager

Position Overview:

The HR Manager is responsible for overseeing the human resources operations of a BPO Company. This includes recruitment, employee relations, policy implementation, performance management, and compliance with labor laws. The role also supports the organization in maintaining a positive workplace culture and ensuring smooth day-to-day HR functions.

Key Responsibilities:

• Manage end-to-end recruitment, onboarding, and offboarding processes

• Develop and implement HR policies and procedures

• Maintain employee records and ensure data accuracy

• Oversee timekeeping, attendance, and payroll coordination

• Handle employee concerns and mediate workplace issues

• Monitor and ensure compliance with local labor laws and company standards

• Support performance reviews and training initiatives

• Coordinate employee engagement and wellness activities

Qualifications:

• Bachelor’s degree in Human Resources, Psychology, Business Administration, or related field

• At least 5 years of experience in HR, preferably in a BPO or service-oriented environment

• Strong knowledge of labor laws and HR best practices

• Excellent communication, organizational, and problem-solving skills

• Ability to handle sensitive and confidential information professionally

• Proficient in Microsoft Office and basic HR systems

• Willing and able to WORK ONSITE ONLY

  
  

  Send your CV to: hr@dmibpo.com
  Visit us at 3F Greenwood Bldg., Magsaysay Avenue, Naga City