Digital Minds BPO is a leading global business process outsourcing (BPO) company offering full-suite outsourcing services to businesses around the world. If you are a highly motivated individual who can meet Digital Minds BPO's high standards, then we want to hear from you.

Leave your details with us for an opportunity to be contacted once we have a vacant position. Our job positions are filled up fast. Once we have a vacant position, we will contact you by email or phone. We look forward to hearing from you!

We are looking for a prolific and talented content creator to write and produce various types of content regularly, to expand our company’s digital footprint, awareness, subscribers, and sales. This role requires a high level of creativity, adaptability, attention to detail, and advanced project and time management skills.

We are seeking a highly organized and customer-focused Sales Support Representative to join our team. The Sales Support Representative manage outbound calls to existing and potential customers with the intent of promoting and selling products/services, gathering customer information, or providing follow-up support.

Mandarin Customer Service Representative

The Mandarin Customer Service Representative is responsible for providing exceptional customer service to Mandarin-speaking clients. This role involves addressing inquiries related to services, offering technical support, resolving billing issues, and providing emergency assistance. The representative will diagnose and troubleshoot customer problems, ensuring quick resolutions or escalating issues as necessary. They will also gather customer feedback and generate performance reports. The position requires proficiency in Mandarin and a focus on achieving key performance metrics such as response times, resolution rates, and customer satisfaction.

We are looking for an IT & Security Systems Administrator to manage and secure our IT infrastructure, ensuring optimal performance and protecting against potential threats.

About the Role: As a Team Leader, you will oversee a team professionals and play a crucial role in driving our team's success. Your responsibilities will include:
• Providing guidance, direction, and support to team members.
• Setting clear goals and objectives for the team and ensuring they are achieved.
• Motivating team members to perform their best and fostering a positive work environment.
• Collaborating with other departments to ensure seamless operations.
• Monitoring team performance and implementing strategies for improvement.
Qualifications:
• Proven leadership experience in various campaigns.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and decision-making skills.
• Ability to thrive in a fast-paced environment and manage multiple priorities.
• Minimum of 2 years Team Leading Experience
• Onsite Set-up, Location: Naga City, Bicol
• CAN START ASAP

Join Our Team as a Technical Support Representative! 💻✨

As a Technical Support Representative, you’ll be the go-to expert for our B2B clients, solving technical challenges and ensuring smooth platform usage. If you're tech-savvy, solution-driven, and passionate about delivering outstanding service, this is the perfect role for you! 🚀 Ready to make a real impact and be part of a dynamic team? Let’s connect! 🤝

Join Our Team: Sales and Admin Support Specialist

Digital Minds BPO, Inc. is looking for a proactive Sales and Admin Support Specialist to streamline operations and support sales in our fast-paced 3PL business. If you're self-motivated and ready to make an impact, this is your opportunity to grow and thrive with us. Let's make things happen together!

We're looking for a Customer Service Representative with 6+ months of BPO experience who’s passionate about delivering great customer experiences. If you thrive in a fast-paced environment, love solving problems, and communicate with confidence and care—this is your chance to make an impact and grow with a dynamic team!

Qualifications:
• Minimum of 3yrs BPO experience
• Experience in Quickbooks and SQL is highly recommended
• Experience in Excel
• In-depth knowledge in end-to-end bookkeeping.
• Attention to detail
• CPA certificate is a plus but not required
Responsibilities:
• Prepares monthly / quarterly financial reporting to support management review and analysis.
• Analyze Financial Reports
• Develop Cost Savings or Growth Opportunities
• Manage record billings
• End-to-end Bookkeeping
• Any other related tasks