Sales & Admin Support Specialist

Naga City, Region V, Philippines
Regular

Digital Minds BPO, Inc. is looking for a proactive Sales and Admin Support Specialist to streamline operations and support sales in our fast-paced 3PL business. If you're self-motivated and ready to make an impact, this is your opportunity to grow and thrive with us. Let's make things happen together!


Key Responsibilities:

CRM Management (Freshsales):

 

 📊 Enter and update leads, contacts, and deals across multiple sales pipelines.
📧 Trigger automated email sequences and follow-up tasks to nurture leads

🔄 Track progress and update records across three operational pipelines to ensure accurate reporting

 

Customer & Lead Communication Support:

 

       Respond to inbound email inquiries using pre-drafted templates and intake forms
   📞 Pre-qualify leads and assist with scheduling discovery calls

      📅 Manage and coordinate calendars for both leadership roles to ensure smooth scheduling

 

Data Entry & Documentation:

 

 📝 Accurately input client data such as pallet counts, inbound/outbound frequency, and storage duration.
  📂 Maintain and organize shared documentation on Google Drive for easy access and collaboration

 

Sales Support Responsibilities:

 

 Conduct lead generation research by finding and validating company and contact data
 🌍 Organize prospects by vertical or geography, ensuring data is segmented efficiently

 📤 Upload qualified contacts into CRM (Freshsales) to streamline outreach

Utilize tools like Apollo and LinkedIn Sales Navigator for research purposes

 

Digital Listing & SEO Support:

  Complete warehouse listings and business profiles on logistics marketplaces and directories
🌐 Submit information to digital partners that contribute to SEO and online business visibility

 

Calendar & Admin Task Coordination:

 

🕒 Protect specific calendar blocks and manage scheduling efficiently

📅 Send meeting reminders, prep materials, and summaries to ensure timely communication

 

Working Style & Tool Use:

 

  Proactive in anticipating needs, flagging issues, and moving forward without constant direction
Direct and communicative, comfortable providing feedback and asking clarifying questions when necessary
Working knowledge of Google Workspace (Gmail, Google Drive, Google Docs/Sheets) and Microsoft Teams for communication and task coordination


Requirements:
Strong organizational skills and the ability to manage multiple tasks simultaneously
Excellent written and verbal communication skills in English

Proficiency in Google Workspace tools (Gmail, Google Docs/Sheets)

Experience with CRM tools like Freshsales (preferred) or similar platforms

Familiarity with sales research tools like Apollo or LinkedIn Sales Navigator is a plus
Self-motivated, proactive, and capable of working independently while managing tasks effectively


If you are ready to make an impact and lead a talented team, we want to hear from you!

Apply now and take the next step in your career journey with Digital Minds BPO Services Incorporated.

Send your CV to hr@dmibpo.com or visit our office at 3F Greenwood Magsaysay Bldg., Magsaysay Avenue Naga City (In front of BDO Magsaysay, near Rotunda).

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